Frequently Asked Questions
Why Clean Energy?
Unlike fossil fuels, clean energy utilizes non-finite natural resources like the wind and the sun. Because clean energy is pollution-free, it preserves air quality and doesn’t contribute to global warming.
Will my service be interrupted?
No. Your energy supply account will seamlessly transition to Inspire (like magic!) in 2-4 weeks of your membership acceptance.
Are there hidden fees?
Never. At Inspire, we pride ourselves on transparency.
Is it easy to cancel?
Yes. If you ever decide that Inspire isn’t for you, please call or e-mail us.
How does this work, exactly?
When you become an Inspire member, we ensure the amount of energy you use is generated from 100% renewable wind sources. We do this by purchasing RECs, otherwise known as Renewable Energy Certificates. The purchase of RECs guarantees the amount of electricity you use is bought from a wind farm. Though the exact electrons (electricity) flowing to your house aren’t necessarily from those exact wind farms, buying RECs guarantees that the equivalent amount of energy you used from the grid is contributed to the grid by renewable energy sources. Caring people and businesses like you, who want a healthy shared future for our planet, buy RECs to support clean energy producers and make sure the amount of energy you use is coming from renewable sources.
REC’s can only be purchased for clean energy sources, unlike for dirty energy sources like coal and gas. Coal, gas, and nuclear power merely contribute to the further destruction of our environment. That’s why it’s so important to us to give every American the opportunity to purchase affordable, renewable energy.
Luckily, big corporations are catching on, too! We’re getting more clean energy fighters with companies like Apple, Whole Foods, Google, and REI all purchasing RECs to offset their energy use, too.
Every REC we purchase comes from national or regional wind resources*, so you know that where the renewable energy comes from is truly good for our environment. If you’d like to learn more about RECs, check out http://www.epa.gov/greenpower/gpmarket/rec.htm and see our 'How it Works' page. Thank you for supporting clean energy!
*Regional wind resources may come from the following states: Delaware, Illinois, Indiana, Kentucky, Maryland, Michigan, New Jersey, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, and West Virginia.
Do I pay Inspire directly?
No. Inspire’s supply charge will replace your current charge on your utility’s normal monthly bill. You will continue to make payments to them.