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Customer Support for Inspire Members

Get help and support with your Inspire membership


Our customer service is both inspired by you and intended to inspire your confidence in us and our ability to help make your life a little easier, a little better.

If you have any questions or problems during or after the sign-up process, please call us at (866) 403-2620.

Need to speak with someone about your account?

Our customer service hours are from 9 AM – 6 PM Eastern Time.

If you need to give us a call outside of normal business hours, you can always leave us a message, and we will respond within one business day. Call us at (866) 403-2620.

Email us at membersupport@helloinspire.com, and we'll answer your question quickly.

Billing Questions, Power Issues?

We're here to help, choose your utility below for more information.

ACE Billing

If you live in the ACE area and have a question about your bill, contact ACE at 1-800-642-3780​​

If your power is out in the ACE area:

View the Power Outage Map

Report an outage:

Call: 1-800-833-7476 or visit here.

BGE Billing

If you live in the BGE area and have a question about your bill, contact BGE at 1-800-685-0123

If your power is out in the BGE area:

View the Power Outage Map

Report an outage:

Call: 1-800-685-0123 or visit here.

Cleveland Illuminating Billing

If you live in the Cleveland Illuminating area and have a question about your bill, contact Cleveland Illuminating at 1-800-589-3101

If your power is out in the Cleveland Illuminating area:

View the Power Outage Map

Report an outage:

Call: 1-888-544-4877 or visit here.

Columbus Southern Power Billing

If you live in the Columbus Southern Power area and have a question about your bill, contact Columbus Southern Power at 1-800-672-2231

If your power is out in the Columbus Southern Power area:

View the Power Outage Map

Report an outage:

Call: 1-800-672-2231 or visit here.

ComEd Billing

If you live in the ComEd area and have a question about your bill, contact ComEd at 1-800-334-7661

If your power is out in the ComEd area:

View the Power Outage Map

Report an outage:

Call: 1-800-334-7661 or visit here.

ConEd Billing

If you live in the ConEd area and have a question about your bill, contact ConEd at 1-800-752-6633

If your power is out in the ConEd area:

View the Power Outage Map

Report an outage:

Call: 1-800-752-6633 or visit here.

Delmarva Billing

If you live in the Delmarva area and have a question about your bill, contact Delmarva at 1-800-375-7117

If your power is out in the Delmarva area:

View the Power Outage Map

Report an outage:

Call: 1-800-898-8042 or visit here.

Duke Energy Billing

If you live in the Duke Energy area and have a question about your bill, contact Duke Energy at 1-800-544-6900

If your power is out in the Duke Energy area:

View the Power Outage Map

Report an outage:

Call: 1-800-543-5599 or visit here.

Duquesne Billing

If you live in the Duquesne area and have a question about your bill, contact Duquesne at 1-412-393-7100

If your power is out in the Duquesne area:

View the Power Outage Map

Report an outage:

Call: 1-412-393-7000 or visit here.

Eversource Billing

If you live in the Eversource area and have a question about your bill, contact Eversource at 1-866-861-6225

If your power is out in the Eversource area:

View the Power Outage Map

Report an outage:

Call: 1-800-592-2000 or visit here.

JCP&L Billing

If you live in the JCP&L area and have a question about your bill, contact JCP&L at 1-800-662-3115

If your power is out in the JCP&L area:

View the Power Outage Map

Report an outage:

Call: 1-888-544-4877 or visit here.

MetEd Billing

If you live in the MetEd area and have a question about your bill, contact MetEd at 1-800-545-7741

If your power is out in the MetEd area:

View the Power Outage Map

Report an outage:

Call: 1-888-544-4877 or visit here.

National Grid Billing

If you live in the National Grid area and have a question about your bill, contact National Grid at 1-800-322-3223

If your power is out in the National Grid area:

View the Power Outage Map

Report an outage:

Call: 1-800-465-1212 or visit here.

Ohio Edison Billing

If you live in the Ohio Edison area and have a question about your bill, contact Ohio Edison at 1-800-633-4766

If your power is out in the Ohio Edison area:

View the Power Outage Map

Report an outage:

Call: 1-888-544-4877 or visit here.

Ohio Power Company Billing

If you live in the Ohio Power Company area and have a question about your bill, contact Ohio Power Company at 1-800-672-2231

If your power is out in the Ohio Power Company area:

View the Power Outage Map

Report an outage:

Call: 1-800-672-2231 or visit here.

PPL Billing

If you live in the PPL area and have a question about your bill, contact PPL at 1-800-342-5775

If your power is out in the PPL area:

View the Power Outage Map

Report an outage:

Call: 1-800-342-5775 or visit here.

PSE&G Billing

If you live in the PSE&G area and have a question about your bill, contact PSE&G at 1-800-436-7734

If your power is out in the PSE&G area:

View the Power Outage Map

Report an outage:

Call: 1-800-436-7734 or visit here.

Penelec Billing

If you live in the Penelec area and have a question about your bill, contact Penelec at 1-800-545-7741

If your power is out in the Penelec area:

View the Power Outage Map

Report an outage:

Call: 1-888-544-4877 or visit here.

Penn Power Billing

If you live in the Penn Power area and have a question about your bill, contact Penn Power at 1-800-720-3600

If your power is out in the Penn Power area:

View the Power Outage Map

Report an outage:

Call: 1-888-544-4877 or visit here.

Pepco Billing

If you live in the Pepco area and have a question about your bill, contact Pepco at 1-202-833-7500​

If your power is out in the Pepco area:

View the Power Outage Map

Report an outage:

Call: 1-877-737-2662 or visit here.

Toledo Edison Billing

If you live in the Toledo Edison area and have a question about your bill, contact Toledo Edison at 1-800-447-3333

If your power is out in the Toledo Edison area:

View the Power Outage Map

Report an outage:

Call: 1-888-544-4877 or visit here.

West Penn Power Billing

If you live in the West Penn Power area and have a question about your bill, contact West Penn Power at 1-800-686-0021

If your power is out in the West Penn Power area:

View the Power Outage Map

Report an outage:

Call: 1-888-544-4877 or visit here.

Join Inspire and clean up your power today!

Welcome to the utility of the future.